Support
We are here to help. Most questions can be answered below, and you can always email us.
Contact us
Email us any time. We reply within one business day.
support@getwealthly.ioGetting started
Create your account. Sign up with your email or Apple ID. Once signed in, add your first account on the Accounts tab. Enter the current value and currency, then save. Your net worth appears on the Dashboard.
Update values over time. Tap an account to record a new value. Wealthly keeps the full history so you can see your net worth growth over weeks, months, and years.
Subscription and billing
Wealthly Premium unlocks unlimited accounts and entries, custom targets, per-account target tracking, and custom reminders.
- Premium Monthly: billed monthly. Auto-renews until cancelled.
- Premium Annual: billed yearly, saves 20%. Auto-renews until cancelled.
- Payment is charged to your Apple ID at the confirmation of purchase. Subscriptions auto-renew unless cancelled at least 24 hours before the end of the current period.
Manage or cancel. Open iOS Settings, tap your name at the top, then Subscriptions, then Wealthly. From there you can change plan, pause, or cancel.
Restore purchases. If you already subscribed and Premium features are not unlocked, open Wealthly, go to Profile, tap Unlock Premium, then Restore Purchases.
Refund requests
Refunds for App Store purchases are handled by Apple. Visit reportaproblem.apple.com, sign in with your Apple ID, locate the Wealthly purchase, and request a refund.
Data and privacy
Your financial data is encrypted in transit and at rest. We do not sell or share your data with advertisers. See our Privacy Policy for details.
Delete your account. Open Wealthly, go to Profile, scroll down, and tap Delete Account. All associated data is permanently removed.
Common issues
Subscriptions are not available
This usually means the device cannot reach the App Store. Check your internet connection, make sure you are signed in with an Apple ID that can make purchases, and try again. If it persists, force quit Wealthly and reopen it.
Premium features stay locked after purchase
Open the paywall (Profile, Unlock Premium) and tap Restore Purchases. If the issue continues, email support@getwealthly.io with your Apple ID email and we will fix it.
Net worth looks wrong
Wealthly converts every account to your display currency using live exchange rates. If your display currency is wrong, open Profile and change Currency. If an individual account value is wrong, tap the account to edit it.
I need my data exported
Email support@getwealthly.io with your account email and we will send you a JSON export within one business day.